FAQ

Can I order a custom-sized or shaped bamboo tops?

To keep our prices low, we only offer the bamboo tops in standard sizes. If you want to custom,  you can mail us that our specialists can help you order a custom bamboo desktop. Especially for kitchen countertops,  we are free to cut the shapes as our clients’ demands.

Is this 100% solid bamboo, or if I cut it open will the desktop/countertop be hollow inside?

You are more than welcome to perform a science experiment and cut open your brand new desktop/countertop. All of our bamboo plywood can be carved into artworks! Take our word that this is 100% solid bamboo through-and-through that has been pressed together to form a stunning top.

What color is the bamboo panels?

Our bamboo desktops are carbonized and their color can range from yellowish-brown honey to more of a caramel color. Since each panel is composed of 100% real environmentally friendly bamboo, each will be unique and contain pleasing variations of color. We just do our best to guarantee the uniform color.

What is the difference between the bamboo products you offer and offered by your competitors?

Mesun Bamboo is located in the bamboo original district, that we can source the most eco-friendly bamboo materials and produce from the beginning. Strictly and seriously control the quality of our bamboo products to ensure each piece is perfect for export. The large and stable bamboo materials, professional manufacture crafts & workers and the cost-effective price are the keys to compare with our competitors. 

Are you a trading company or factory?

We are manufacture which is about 14 years of experience in producing bamboo plywood.

Do you provide the samples?

Our samples are Free. The size of our sample is 100x150mm. We can deliver the samples by DHL, UPS, TNT, FedEx, etc, if you have your account.

How can we customize the plywood size?

If you want to customize the special plywood, it is available for us. The thickness of every layer can be customized. You can mail us your needs that our technical worker will discuss and provide you the best solution. Mail us: info@mesunbamboo.com

What’s payment terms and how long is the delivery time?

We accept L/C and T/T. 30% down payment according to our PI. And the balance payment can be done after we mail the copy of the Bill of Lading, Invoice, and Packing List.
Normally our delivery time is about 30-45 days after receiving the deposit.

How many are the minimum order quantity?

 MOQ is 200m2 for our new customers’ trial order to check our bamboo products’ quality. Normally our MOQ is 1*20ft GP.