FAQ

Can I order customized sizes or shapes of bamboo worktops?

To keep our prices low, we regularly offer bamboo tops in standard sizes. If you want to custom,  you can mail us so that our specialists can help you order a custom bamboo desktop. Especially for kitchen countertops,  we are free to cut the shapes as per our client’s demands.

Is this 100% solid bamboo, or if I cut it open, will the desktop/countertop be hollow inside?

You are more than welcome to perform a science experiment and cut open your brand new desktop/countertop. All of our bamboo plywood can be carved into artwork! Take our word that this is 100% solid bamboo through-and-through that has been pressed together to form a stunning top.

What color are the bamboo panels?

Our vertical & horizontal bamboo boards are natural and carbonized (light, medium and dark) that colors can range from yellowish-brown honey to dark chocolate color.

For high-density bamboo panels, Besides the regular color- natural, caramel, dark, they have special tiger colors which are like the grains of tigers.

Since each panel is composed of 100% real environmentally friendly bamboo, each will be unique and contain pleasing variations of color. We just do our best to guarantee the uniform color.

What is the difference between the bamboo products you offer and offered by your competitors?

Mesun Bamboo is located in the bamboo original district, where we can source the most eco-friendly bamboo materials and produce from the beginning. Strictly and seriously control the quality of our bamboo products to ensure each piece is perfect for export. The large and stable bamboo materials, professional manufacturing crafts & workers and the cost-effective price are the keys to comparing with our competitors.

Are you a trading company or factory?

We are a China manufacturer which is about 14 years of experience in producing bamboo plywood.

Do you provide the samples?

Yes, we can provide samples for you. The regular size of samples is 100x150mm. We can deliver the samples by DHL, UPS, TNT, FedEx, etc, if you have an account.

How can we customize the plywood size?

If you want to customize the special plywood, it is available for us. The thickness of each layer can be customized. You can mail us your needs and our technical worker will discuss and provide you with the best solution. Mail us: info@mesunbamboo.com

What are payment terms and how long is the delivery time?

We accept L/C and T/T. 30% down payment according to our PI. And the balance payment can be done after we mail the copy of the Bill of Lading, Invoice, and Packing List.
Normally our delivery time is about 30-45 days after receiving the deposit.

How many are the minimum order quantity?

 MOQ is 200m2 for our new customers’ trial order to check our bamboo products’ quality. Normally our MOQ is 1*20ft GP.